Testimonials

Appointment was prompt, professional and efficient.

professional, courteous and efficient

Everyone in the office was friendly, efficient, and delightful. Dr. Chexal is incredibly knowledgeable, explains things in "layman's terms", and set me completely at ease for an upcoming procedure. I highly recommend her practice!

All good.

Professional…competent…knowledgeable…punctual

Wonderful care!

All the staff treat you with care and are concerned with your well being. Doctor Jhaveri is personable and explains things in a way that you understand. I highly recommend his practice.

DrJhaveri is always about, explaining my condition, and his findings and any future treatment plan way that is understandable. I saw him yesterday for an eye issue that was unrelated to the retina, and he was gracious to see me and give me a thorough examination and explain this findings. I trust him and I’m grateful for a Doctor Who takes his time to Thoroughly examine and educate the patient

Good

Very efficient .. Dr. Jhaveri was very good in the interactions.

Procedures are explained well so I know what and why I’m getting procedure. Staff is very professional and friendly. Highly recommend this office.

I am very pleased with the care I receive here. The doctors and staff are professional, friendly and genuinely concerned with my well-being.

Very professional

Professional, polite and welcoming.

Well organized. Prompt service. No complaints.

Excellent service

Very professional

Dr. Chexal and her staff were all very friendly. Everyone was quick and informative.

Wonderful

Gives you answers to your questions you can understand.

It was great . Answers were great .

Great service

The doctor and his staff were very professional in their service to me.

Dr. Jonna an excellent retina eye doctor, would recommend him highly

Very great took the time to make sure I the results of my Experience today I would tell others gladly.

He was so knowledgeable and personable. He truly cared about how my eyes were hurting me and how I couldn't see out of them. How they crust up several times a day . I told him about that spell of 11 days straight of migraines. He said I needed to take an MRI & his office would schedule it for me !

The appointment went very well. Got there early. Was called early. The only negative is the garage. I would recommend using Lyft or Uber to avoid the parking garage

Very Good!

Everyone is very polite and caring.

Dr Chexal is wonderful as well as her staff. She always keeps me informed on any, and all upcoming case studies that might be able to help my mother. This means more to me than you could know.

They did a marvelous job on examining my eyes and found a problem with my right eye! He wants an MRI done soon to rule out a stroke or a tumor!

My visit was an urgent situation with sudden onset of problems with my left eye. I called the Round Rock office and they set me up immediately with Dr Chexell. The Dr and her staff quickly examined my eyes, found the issue and performed a laser repair of a tear in the affected eye. It was an easy, walk in and out experience. Kudos to Dr Chexell and her staff.

A very pleasant experience. As someone who has dealt with a macular hole several years ago RCA has cared for me for a long time.

The receptionist, the staff and this Doctor is a miracle worker. My eyes have improved so much, that my vision is as perfect, as when I was in My teens. She is a true Miracle Worker.

Dr Chexal is thorough, expert, and kind. Excellent staff as well.

Very knowledgeably and professional

Dr. Jonna and all of the Nurses, Technicians and Welcoming Staff are knowledgeable, professional, patient and very positive. It is most gratifying to know they are there for me.

I was seen very quickly by Dr. Jhaveri for a detached retina, he got me into surgery very quickly. Even though my case was difficult and required several surgeries, he was very caring and took great care to make sure I was taken care of. I felt like he was extremely driven to get my problem resolved and he also cared about me as his patient.

Always great

Dr Jonna was recommended to me by a friend. I can now add my recommendation as well. He is a professional who cares about his patients.

Excellent!

Dr. Jhaveri is a thoughtful, thorough, and highly competent ophthalmologist.

great!

Exceptional service. All staff extremely professional while being friendly and caring.

Dr Jhaveri is a fabulous doctor who can put you at ease in a moment. I have complete faith in him and his ability to treat any and all issues.

Dr. Jonna is amazing my mom has been going to him for over 1 yr and he explains everything she is just such a caring person. Truly appreciate everything he's done for my mom. Definitely recommend going to him.

Very good service

Saved my vision and helped me thru the process.

ARC does a good job of keeping track of how my macular degeneration is doing. They seem to be well-advised on what to look for, etc.

Appointments are easy to get. They explain the results. They have kept me from going blind!

Timely and very professional.

The entire staff were extremely kind and helpful. Dr. Chexal was amazing and took the time to explain the issue I was experiencing.

Dr. Jhaveri fixed my detached retina and has followed up to monitor the progress. The appointments are always on time. The staff is professional and friendly. I'm glad my optometrist referred me to this practice when the need was urgent.

Dr. Jonna and his team are the best. Appointments are on time. The staff explains every part of the process, and Dr. Jonna will help you navigate unusual situations with grace and compassion.

Staff is always friendly and prompt unless unusual circumstances. Dr Jhaveri is personable but knows his craft.

Recently had catAract surgery. Follow up visit with that Dr suggested my retina was torn. Was able to get in immediately and had surgery the following morning. Follow up day after. So far so good

First Impression: NO. my appt was scheduled @12:30 but upon arrival found office locked, no sign indicating out to lunch, rude person answered phone. Second Impression: As I'm being checked in as a new patient, front desk person immediately checks in gentleman behind me apparently he's a returning patient, doesn't matter...seemed a bit rude. Third Impression: They escort the patient whose appt was after mine in first. Fourth Impression: I wasn't told that the doctor wasn't even in the building due to an emergency surgery (not her fault) but I wasn't given the opportunity up front to simply reschedule my appt, which would have been the best thing but instead I sat in a room.for almost 45 minutes awaiting the doctor's return. Final Impression: At the end, the doctor was very attentive, came discussed her findings and sent me on my way. Overall, the doctor and her assistant very knowledgeable and polite. Finalnl piece of advice for her staff, if the doctor is out for whatever reason give the patients the opportunity to simply reschedule..NO ONE HAS TIME TO SIT AND WAIT. TREAT ALL PATIENTS WITH RESPECT

Friendly, professional & get right to it..

Dr, Checxal thank you. for your help in my lifetime journey I'm very grateful for your exceptional personal care and service Kudos,

Did a great job. Very professional and answered questions.

Excellent experience, was treated well by everyone in the office.

My appointments with Retinal Consultants of Austin are always wonderfully helpful experiences. I appreciate all of the doctors and staff for their expertise, professionalism, and compassion. Great team!

very prompt and courteous. Most professional

Very informative about the eye, get a very closer look at your eyes to see what’s going on!!! The out come and what can be done!!

Doctor Chaxal is very knowledgeable and thorough with the patient. I have have had excellent results.

Very good good at explaining

Efficient and effective in her treatment

Dr. Jonna is very thorough and very attentive to your questions and concerns.

The staff and Doctor were very professional. I would recommend them to anyone.

Professional and compassionate. Relates well to patients

Every person I dealt with was very knowledgeable and professional. If you need to see a retinal specialist this is the place to go.

Great experience with office visit. Very professional staff.

Dr. Chexal is great. Warm but very professional at the same time

Dr. Jhaveri is an excellent retina doctor. Very thorough and personable.

Overall, it was what I expected. A lot of tests followed by a consultation with the doctor.

Dr. Chexal is wonderful! So personable & caring. She goes the extra mile to explain what she is doing & what her findings are. And, her treatment is working!!

Dr Chexal is superb. I like a doctor who immediately cuts to the chase and zeros in the the problem, taking the necessary steps to achieve a firm diagnosis, implementing a strategy and cure with knowledgeable skilled experience and professionalism. I feel lucky to have come across her care. Her staff is great too.

On time (actually early) and explained things well.

Very professional, provided a lot of help on my vision thank you

Great Doctor and environment is peaceful

Very professional and good results to surgery. Dr Chexal is a very good doctor. I recommend.

Professional yet friendly Efficient. I have not had any long wait time when I have been at this office. Staff and Dr Chexal are caring and considerate. This office staff and doctor earn 5 stars. Thank you for great medical care

Very friendly and knowledgeable Doctors and staff. Very detailed and communicative as well. Felt taken care of.

Great staff and awesome doctor.

Doctor Gowtham Jonna, MD is very intelligent and highly knowledgeable retina specialist. I recommend him to everyone who has a problem with retina.

Great staff and doctor. They know their disipline. They repaired my left retina and I've very happy.

Professional service, explained recommendations clearly

Great doctor who explains complex eye things in straightforward terms.

Dr. Chexal has a great demeanor and is just a delight talk to. She combines that with a compete knowledge of the subject matter and never do I feel rushed when I see her. And she has a great sense of humor. I think she's terrific.

Very happy with staff and Dr.

After one more visit, it will be perfect

Dr. Chexal is absolutely the best! She is very professional and down to earth at the same time. When I went to a school for the blind in Louisiana for one year, I traveled back to Texas for my treatments because I knew she was the best. Personable: She and I share a love for classical music. She would play it softly during my treatment, to keep me calm. I have been seeing her over 7 years!!! Absolutely the best!

Great Doctor’s here and they take great care of you.

Outstanding. Efficient and professional.

Positive

Has not stopped helping me. Great staff.

Dr Jhaveri is an excellent Retina doctor. He cares, is not in a rush and knows what he is doing. What else do you need.

Very detailed and informative

This practice is very efficient in their scheduling and patient visit time....and, seem extremely knowledgeable about all eye issues. I totally trust them and would highly recommend them..

She is very thorough during and exam , friendly, and explains things well in regards to your eye condition. I have glaucoma and macular degenerate in one eye and get shots to help my vision. I would highly recommend her cause she has helped me.

Treatment is very good.

Dr has expertise in AMD. Examination on each visit is thorough and provides status or condition with explanation of status and expected course of treatment. Timeline is based on condition at time of examination. Office staff is friendly and very knowledgeable. Appointment desk is very accomadating and understanding of transit times.

The staff and Dr. Chexal are so friendly and professional and prompt. I have complete confidence.

Dr Jonna was excellent he explained everything very thoroughly and he was not in a rush.

I trust Dr. Jonna and speak highly of his knowledge, professionalism and bedside manner. He takes care of every patient as if they are his only patient!

Office staff were prompt and efficient. The doctor answered my questions and gave me recommendations on what I needed to do to improve sight.

Dr. Jonna is excellent. He always takes the time to explain the imaging of my eyes and any future concerns. The staff is amazing. From start to finish, they are courteous and friendly. I would highly recommend Dr. Jonna.

Dr Jhaveri is very thorough. He talks plain where you can understand. I would recommend him.

Dr Chexal is amazing. Super qualified and super nice. I’m her patient for about 2,5 years, and I’m so happy that she is my doctor! I’m 92 now, I have experienced maculadistrophy for more than 12 years. Keeping my eyes in stable state is super important in my age. I’ve been treated in several countries in Europe. But Dr. Chexal is the best!

Dr. Jonna is Awesome! He was very good, patient, calm and very nice

He explains everything, he is very patient and attentive.

Very professional and kind from front desk on. It was super scary with my eye not be able to see. I trusted my doctor with his patience and explaining every step of the way!!!!

It is friendly and professional each time I have been in the office. Each staff member makes my visits positive and comfortable.

Dr. Jonna is very professional and provides answers to questions.

I lagged behind on my referral but the office was still able to schedule and see me. The appointment gave me greater insight into my eye health and now I have a base line understanding of where I currently stand.

Dr Chexel is so thorough with her exams and has a great bedside manner. She answers all of my questions each time I visit and did a great job on both of my surgeries!

Office employees are professional and helpful. Dr. Chexal is friendly and always has explained my test and my diagnosis to my understsnding.

Good

Dr Chexal was kind, knowledgeable and extremely efficient!

Dr. Jonna's staff are friendly and efficient. He is very good at sharing information regarding the issues with my eyes. My appointments are always on time.

Dr. Jonna is great. He's very nice and knowledgeable. As for his staff that's a different answer. The older lady that you first see for blood pressure and eye drops is very rude. The lady at the front desk when you walk in could be friendlier. Other than them I love Dr. Jonna. Just wish he would get better staff.

Each time I go to see Chirag I leave there feeling better. He operated on my retina four years ago and did a great job. I see him once a year now as a follow up. His whole staff is courteous and they all take good care of me. Chester Stedman

Very professional, timely appointment. As usual, Doctor Jonna was very informative, and kind and patient with questions. I’m 80 years old, and he took time to explain the results of my exam. I’m sure he knows exactly what he is talking about, and feel very comfortable in his decisions for my eye care. Thanks to everyone!

Being a patient of Dr. Jhaveri has been a privilege. He is so good that I drive nearly 90 minutes just to see him.

I have a relative who was referred to your practice and who had a good experience. So when I experienced a vision anomaly I didn’t wait but drove right over for treatment. I was truly impressed that you were able and willing to fit me in with no appointment. All the staff I encountered were both friendly and competent.

Very professional ànd painfree

Due to an immediate need to see a specialist, RCA kindly fit me into their busy schedule to see Dr. Saradha Chexal. She was very professional and pleasant with clear communication. It wasn't good news, but she delivered it and my care going forward with compassion.

Efficient and professional.

She’s very competent Doctor.

The staff all the way around are phenomenal. They make their patients at ease in a friendly environment.

Excellent very thorough Doctor

This review is for your office only. Your office and company have a good reputation and high reviews and you have so many customers because of this. I trust I will and I am getting good care. You probably need to get a bigger office because it was full of customers and rightly so because you have a good reputation. No one ever took my medications update. Always said the next room I went to would do that. I’ve had quite a few changes and I need those changes documented in case I get into an emergency. Everyone was rushed due to the crowd but doing a good job. I’ll drop my medications list by sometime this week. I understand it was a busy day and I never mine waiting because I know I’m being treated by the best Doctors.

Just very competent and professional specialist. Educational; explained situation in a way that I can finally understand.

Doctor and staff make me feel comfortable and at ease.

Always a great experience when I go there. Doc is awesome and walks you through and explains everything! I’m very pleased!

Almost no wait, great staff and fantastic doctor.

Dr. Jonna never seems rushed. He spends time explaining and answering questions. He is very knowledgeable and gentle. He cares for each of his patients. I would highly recommend Dr.Jonna.

Fast & efficient appointment; professional & polite

Dr. Jonna's calming, quiet demeanor is very reassuring. He's very professional and efficient, and has always taken extra steps to make me feel comfortable during procedures. There have been unusually long waits at times, but that is due to emergency situations. I don't mind. I might be one of those emergency situations some day! Overall, I'm please with my treatment plan and relationship with Dr. Jonna. I would recommend him to anyone with AMD or other retina problems.

Dr. Jhaveri was very informative and reassuring to the procedure I needed done.

Dr. Jhaveri and his staff are very professional and efficient. I always feel comfortable and at ease at. my appointments.

EVERYONE WAS VERY NICE.

Professional and caring

Knowledgeable staff, it would be better if there was less waiting. I sat in an area with several people waiting for the doctor.

I was referred to Dr. Chexal by an optician who found things in my eye that might be of concern. Through her thorough examination of my eyes, she found additional things that warrant continued monitoring. Her assessment was clear and her recommendations straight forward. I appreciate her good service.

Great job

I am visiting from MA and needed to have an eye injection for my Mac Deg. Dr Chexal agreed to see me and I can't say enough good things about the visit. The staff was friendly and Dr Chexal listened attentively to my own personal experiences. She was gentle and it eased my fears of having the injection from a DR that was new. A big thumbs up!! I would recommend this practice and Dr Chexal.

Quality care w/professionalism

Doctor, techs are awesome. Receptionist need a hospitality training.

I've been seeing Dr. Jhaveri for the past several years.....He's " TOPS "

As always, good

They were very friendly and patient with me.

The office staff are wonderful and kind. The practice runs smoothly. Dr. Gowtham is amazing! Highly recommend. Highly knowledgeable and expert care .

Dr. focuses on my issues and concerns

I suffered an eye injury and was referred to Dr. Jonna. They gave me an appointment on very short notice. From the receptionist, nurses, and doctor, the service and experience was outstanding. Dr. Jonna is thorough as well as kind and thoughtful. I would highly recommend him and his capable team.

Dr. Chexal is so talented and kind. She has excellent bedside manner!!!She takes the time to explain what she looking for and my options in treatment.I will always want her as my Doctor. Katie Bennett

Dr. Jhaveri always takes time to explain my issues in a way that I can understand and the treatment options available to me. I have a great deal of trust and confidence in Dr. Jhaveri. The office and staff are very efficient and helpful.

Good experience. Quick and efficient.

The process was seamless, no fuss no hurry no issues. Doc, was pleasant and knowledgeable and was able convey a sense calm and comfort. Only one request...the office needs a sound system for ambient music while we wait

Awesome

Very professional and courteous.

Dr Chexal was very thorough in her exam as well as in explaining my issues! She took the time to answer all my questions and was very clear. I was very nervous coming in and very quickly felt at ease with her! Highly recommend her.

Everyone was friendly and efficient.

Knowledgeable, very thorough.

Good

Dr. Jonna explained in detail the results of tests, and was professionally concerned with probable outcome. Assistant was kind and professionally caring. Thank you!

Staff is kind and professional. Dr. Gotham is amazing. Don't go anywhere else!!

Very professional.

Everyone is very friendly and efficient. There’s a little waiting time, but not unreasonable.

Dr. Chexal is knowledgeable, personable and answers all your questions in a way that is understandable. She is simply the BEST!

Thorough examination. Understandable explanations. Professional staff.

Excellent!!!!

Professional and pleasant doctor

Excellent service

Dr. Jhaveri saved my husbands life from a rare eye melanoma almost five years ago. He is an incredible surgeon and my family owes him everything! The staff at Retina Consultants of Austin has always been so wonderful to us well! Confidence in Dr. Jhaveri's skill and expertise, plus the amazing staff, really gave us comfort during a very difficult time. My husband is now doing great and cancer free! We truly owe it all to Dr. Jhaveri and everyone at Retina Consultants of Austin. Thank you with all my heart, Ashley O'Donnell

In and out in 45 minutes. It was a pleasant experience.

I am very pleased with this doctor and their personal assistants. Seeing this doctor for several years.

Comfortable not painful!

Dr. Jhaveri is always willing to take the time to answer your questions and discuss your vision screenings. He is alert to changes and is on top of new information.

Friendly staff. Knowledgeable, informative doctor.

good service and on time -

Everyone one there was friendly and put me at ease. I would definitely go back!

Everyone is friendly and helpful. Dr. Jonna answered all my questions.

The staff was so nice and they were very friendly. They were very professional and made me feel very comfortable

Was prescribed drops to treat an issue that was revealed by retinal scans.

Excellent Dr. Jhaveri is a very intelligent provider always great experience. All the personnel is very help full. Thank you.

Good service

Dr. Chexyl was so incredibly sweet and had such a sunny disposition! She made sure that we understood all the medical terminology and provided great care :)

Prompt. Kind. Professional.

Thorough examination that keeps tabs on my retinal health. Highly recommended.

Efficient and thorough! Hardly any wait time.

Everyone was courteous and helpful. Dr Chexal was very thorough and offered a detailed explanation of my condition and what was next treatment wise.

They are friendly and helpful. Good job!!

Prompt, efficient, and courteous. I have been totally pleased with the care I have received from Dr. Chexal and her staff.

Last Tuesday was a good session. There was little waiting time, and the testing went well, although it was a shorter session in the sequence. The final injection resulted in no blood in the eye, although it stung a bit more, perhaps due to the new medicine used. I felt some side-effects the next day, a general malaise and lack of energy. I don't know if it was a function of the new med or something else. I didn't eat anything that morning and did not eat lunch until mid-afternoon, so that may have been a factor. I didn't feel energetic that whole week.

Good staf and nice nurse and good doctor explain easy ways to understand

Dr Chexal is tops in her field. Staff is so kind and capable.

Great

RCA’s treatment of my macular Has been, in a word, spectacular It has been three years since I’ve needed shots No floaters and no blurry spots As soon as I was diagnosed Got me into a clinical trial where I was monthly dosed For a year they treated me this way Those trial meds now approved by the FDA My mother went blind from this disease Thought likely it would also bring me to my knees But thanks to RCA and all that they can do I’m optimistic about seeing my way through

The has been very helpful with any issues I've had.

Always great care

Dr Jonna is highly competent!

Everyone was knowledgeable and attentive and kind!

Wonderful professionalism with , not only physician, but also with all medical staff and front desk.

Always great.

Excellent care from the front office to the technicians to the Doctor! Thanks

Everyone from front to back were very friendly and professional.

great service

Very good doctor and very good service

Very well!

Ongoing efforts toward discovering what’s wrong with the retina in my right eye.

My whole experience was professional, efficient and pleasant. From check-in, through 3 stage exam to completion took less than 25 minutes. Thanks to all staff.

Dr Chexal is the best, office staff very courteous, everything runs smoothly!

Post op checkup.

I have never felt better seeing any other doctor.

Dr. Chexal was able to see me within an hour of my ophthalmologist finding blood behind my eye during a routine exam. The appointment with Dr. Chexal was timely and efficient, she was empathetic to my situation and carefully explained to me what was happening and next steps for treatment. In addition, she has multiple locations for scheduling appointments.

My experience at your retinal office is always excellent doctor Chexal always does a great job.

I am very impressed with their knowledge and skills. They are very gracious and respectful

Excellent care

GOOD

Always kind, caring, and straight to the point. Staff was friendly. Overall a good experience.

Friendly, took his time, good service

Long wait but excellent and courteous attention

Excellent care , thanks to all.

Excellent interaction about my retina, and it's current condition

Dr. J answered all of my questions and had a very thorough exam. It was a really good visit and will be back in 6 months.

Best ever!

Dr Jhaveri is excellent, candid, extremely knowledgeable, good humored, and great with patients!

It was good , courteous and professional

Professional. Pertinent information concerning medical treatment. Staff friendly.

Way too many costly eye drop vials ordered. Did not know what all eye drops were for. A lot of wasted time at surgical center by having to have an EKG when my cardiologist said there would be no problem with me having the surgery.

Dr. Chexal was very kind, very informative and listened to my mother in law. He care was exceptional.

All was good

So kind and professional

Usually the wait time is not bad, however my last appointment included an hour wait.

Courteous professional staff

Excellent patient care.

Very thorough and knowledgeable.

There are doctors that have "the touch". Then there are doctors that are so light that you don't even realize they've poked you with needles. Dr. Chexal is the BEST!

Awesome stafg

.

Very nice and easy to talk to.

Trust the Dr and the staff is kind and attentive.

Dr Jonna and his staff are very efficient with their services

No waiting, friendly and professional.

Very thorough exam. Very professional. Great job

Outstanding staff. Friendly, compassionate people who really seem to care about you and your outcome.

Since we have done nothing Yet not much to say

Thumbs up!

Excellent. Outstanding job. I was updated on my condition and learned a lot from Dr. Jhaveri.

Wonderful. Always answers all of my questions.

Very helpful information

Very professional

Dr. Jonna was courteous and very knowledgeable. He explained my condition to me very clearly and helpfully.

From the moment I walked in the doctor's office I was treated with caring and compassion. The staff is great. All my questions were answered. No unreasonable delay on getting seen. A great experience.

Great physicians.

Everyone is professional and helpful. I’m thankful that my vision is taken care of so wonderfully.

Always great and professional!! Love Dr Jonna and staff! Scary sometimes for us to go and see health results, but always amazing feedback and a delightful visit!

Great provider!

Smooth,,professional. Great

Thank you

Excellent as always. I was seen well before my appointment time. Everyone was friendly and professional. The office is clean and welcoming. I would highly recommend the doctor and the practice.

Excellent care.

Dr. Chexal is excellent in every way, from care to bedside manner! I have complete faith in the follow ups from a detached retina! Thank you, Dr. Chexal! June Ahlborn

Every step of my exam proceeds like clock work. First my vision is tested, then my eyes dilated, then off to camera which takes pictures of my eyes and transfers them to a computer screen. Then Dr. Chexal greets me and treats me like royalty and explains the minor changes in my retina and assures me all is well and sends me off as a very grateful patient. Kudo’s to Dr, Chexal and her marvelous staff!

Very friendly staff

good service

Very well

Dr Chexal is very thorough and easy to understand and caring. I appreciate her communication skills and am glad I found her to help with my vision issues.

Doctor Jhaveri and staff are wonderful-exceptional care is taken for my eyes. He is extremely efficient!!!

Standard checkup for macular degeneration.

Always shares his opinions on what actions to take. I feel like I am a part of the decision making process.

Buena, lo único que no me agrado es que tardaron mucho en la atención.

Thoroughly know what they are doing.

Excellent—great staff—all care

Dr. Jhaveri is always kind, patient, and professional. He takes the time to answer questions and concerns. His staff is wonderful too - very polite and professional.

Very good all around!

I have been truly impressed right from the beginning of the excellent level of professionalism demonstrated by Dr. Jhaveri. I have no reservations whatsoever in recommending his services.

Doctor Javieri is thorough and clear and takes the time to answer all questions. I can only speak to the Lakeway location—the staff here is professional and kind and the appointments run smoothly and on time.

Good experience

Dr. Chexal is outstanding. She does a terrific job explaining what she is doing and what she has found, as well as outlining next steps. Her tech staff seems skilled and knowledgeable as well. They whisked me through a series of tests with ease. The front desk experience, however, wasn’t great. The woman working the desk is a poor communicator—barely audible during the rare moments that she actually says something. When I checked out at the end of my appointment I asked her if she needed anything from me: Copay, etc. Without a word or expression she tapped a few keys on her keyboard and mumbled, “As needed.” I was confused. “Pardon me?” “It says ‘as needed,’” she replied. Then I realized she thought I was asking about a follow-up appointment, which I didn’t need. But it was up to me to crack that mystery on my own. She’s like a Sphinx, this one. Unknowable. I’m still rating this practice 5 stars despite that whole front office business. Dr. Chexal and her tech staff will take great care of you, and let’s be honest: that’s what matters in the end.

Staff were fantastic and the doctor was exceptional.

love the doctor

Short wait time. First person I saw was very friendly and professional and made me feel comfortable. Dr Jhavari was concise and encouraging.

Good as always

Exalent

Insighful, competent, articulate. Always a pleasure to see Dr. Jhaveri.

Everyone is great. Thanks

Love Dr. Chexal. Smart, energetic, and experienced. Great social skills

Dr Saradha Chexal is great with patients, walking us through how our progress is and answering any questions we may have. Highly recommend her to anyone who appreciate bed-side professionalism and respect.

I have been a patient here since Aug 2001 - and credit the practice with saving my sight.

Appointment was pn schedule. Questions were satisfactorily answered. The eye drops used to dilate my eyes are significantly more potent than those I have received from other eye doctors so it took noticeably to recover normal vision..

Dr Jhaveri is great. Takes the time needed to explain what is happening and the treatment options.

Everyone was very friendly, professional and knowledgeable

Great staff & Doctor

Went in for eye floaters. Was seen quickly and staff was very helpful. Dr Chexal was wonderful to deal with. I was pretty nervous and her reassurance and calm demeanor made a huge difference.

Great doctor but horrific staff ! I went for my followup appointment that I had confirmed and when I got there I was told my appointment was canceled

Very efficient and the doctor is great

Very professional

Everyone starting from front desk, to Dr Chexal is exceptional. Dr Chexal is brief but takes the time to make sure all questions are answered.

I really enjoyed seeing Dr. Chexal. I wouldn't mind seeing seeing her at each of my visits.

I am so thankful Dr. Broberg recommended you. Everything went so smoothly and what was done inspired confidence that my treatment would be the best. One couldn’t ask for anything more. I shall share these thoughts with Dr. Broberg.

Best doctor ever! Great bed side manners, compassionate, listens and is patient.

Timely appointment - professional staff - Dr Jonna was thorough and spent time discussing the diagnosis and path forward. Highly recommended by me

When we got to the office, we were really early. We apologize to the receptionist for disturbing her lunch. Each process of the eye exam was done with professionalism and patience. My exam with Dr. Chexal was great. She reassured me that my retinas on both eyes were still attached with no holes or tares. I would absolutely recommend Dr. Chexall and her staff.

I was referred for a tear in my retina. The doctor was very professional and the laser procedure was done quickly.

On time. All questions answered.

Today it took me over an hour and a half to see the doctor and several people that came after me saw the doctor before me. I also waited 30 minutes to even go back to the back. The receptionist asked me thirty minutes after I checked in with her if I was waiting to drive a patient home. I informed her I WAS the patient.

Friendly, Good Location, very nice staff

Dr.Jhaveri and his staff are stellar in their performance. Great team and excellent care.

I highly recommend Dr. Jhaveri and his staff. I went to another Retina Specialist in Lakeway and my son was dismissed without a thorough assessment. I was referred to Dr. Jhaveri from a co-worker to get a second opinion and he found a substantial blindspot in my son's right eye with an active infection that could have caused complete blindness if not detected. My son has been a patient for 7 years and I cannot say enough positive things about this group of professionals.

Quick and Professional

Excellent

My first visit with him. I was very pleased all the way around. Very through and provided a clear path forward.

Excellent care

Direct & to the point, nice, office very professional clean

great

Very friendly & accomodating staff.Not much waiting& best of all Dr Chetak is great especially with my disabled daughter.Woul recommend them ant time.

Ride accidentally picked me up an hour early. Dr. started the injection process early so that I didn’t have to sit in the waiting room for that extra hour. I want to thank the Dr. and her staff for taking extra good care of me.

Everyone in the office is very courteous and helpful and pleasant.

Great doctor great staff

Wonderful. Thanks

The staff is very nice and compassionate and they run a very efficient practice. Also, the facility is easy to get in and out of (ample parking close to the door, etc.). We really enjoy going to this practice!

The staff and the doctors were very nice and very welcoming

Good doctor and office

very kind and understanding

Great doctor!

Excellent

Dr Chexall has dealt so well with my torn and detached retina. Also, she and all staff were super supportive with having me come in for a check any time there was a concern. This gave me great confidence and is something I appreciate a lot.

Everyone is very nice and welcoming. The office is very clean and every effort is given to assure my safety. I highly recommend Autin Retina as they will accede your expectations.

Dr. Jhaveri has been my retina specialist for a long time. He recently fixed my detached retina and has had me in his office numerous times to follow up on my surgery. I trust him completely.

Excellent

Friendly, timely, quick

Dr. Jonna thoroughly explained his assessment of my macular degeneration and initiated treatment. His professionalism is to be commended highly.

Grea

me atendieron muy bien y los asistentes muy amables el doctor se tomo su tiempo en ver mis ojos y explicarme todas mis dudas gracias

Dr Jhaveri takes the time to listen to me and answer my questions. He provides a thorough evaluation each time I visit and I really appreciate that he continues to pay close attention to my retina, as it has the potential to become unstable. I am so grateful. Thank you.

Excellent. They all work together, friendly, thorough and fast. I was in and out in 45 minute. Thanks to all

Everyone is super professional and friendly! Dr Chexal is an expert in her field, and also makes me feel comfortable and relaxed when she injects medicine into my eye. Thanks to all!!!!

Very professional and knowledgeable

I had a semi-emergency and called for a same-day appointment. The staff got me scheduled, and there was no wait after arriving. The examination was thorough and not rushed. The problem I was experiencing was explained in detail, along with reassurance there was nothing to be concerned about.

Friendly staff great doctor meet all my needs and we’re very professional

Doctor was great. Informative and gave great advice.

He’s amazing! Explained everything to me deal by detail.

Dr. Jhaveri takes the time to listen to your concerns and respond to questions. He offers a well-thought out treatment plan for the current medical condition and demonstrates a sincere interest in his patient’s well-being. His staff are pleasant and helpful.

HIGHLY RECOMMEND

The staff and Dr. Jhaveri are the best. He is truly one of the best doctors there is! I would highly recommend him with no reservations!

Excellent communication, super manner, Look forward to meeting with Dr Jhaveri on an annual basis.

AS always it went smooth and quick

Great device!

Friendly, supportive staff. A quick, but thorough exam. I'm glad I found Dr Chexal and Austin Retinal Consultants.

Highly recommend!

Helpful, informatIve and very friendly.

I liked Dr. Chexal, she was very personable quick and thorough.

Dr. Chexal is very patient and professional. Thanks for treatment.

Informative

Arrived early, taken back right away, and on the way home by scheduled appointment time. Dr Chexal and staff are A+

They’re so professional and good patience.

Efficient

Dr. Jhaveri, Sandeep, Lauren and entire staff are very conscientious and interested in my well-being.

My doctor and his staff were very caring and understanding that is why I always come to this office

Very good and informative

Bit pricy

The whole practice was run very professionally

Staff is very knowledgeable and nice, and I like everything about Dr. Chexal.

Professional, yet friendly, supportive, caring.

Everyone was super helpful, kind, and understanding. Thanks!

Service was excellent.

Dr Jhavari is very knowledgeable and informative. He is friendly and explains things in understandable terms. I highly recommend him.

Nice polite and spock in my language. So thankful for their service...

Very caring staff that was concerned with my well being throughout my appointment.

Wait time was minimal. Staff was courteous and efficient. I was very pleased with my visit.

Dr Jhaveri is amazing and really cares about his patients and his staff treat patients with kindness and respect and very accommodating. I recommend them to family and friends.

Excellent and timely care. I’m always made aware of whatever is going on. Very knowledgeable and professional personnel.

Always professional, knowledgeable, and highly skilled

Very good

My experience with Doctor Jhaveri was impressive. I did not expect my eyesight would ever get better.

Friendly and nice

Amazing and courteous staff.

Very happy that I have Dr. Jhaveri as my retina doctor. Thank you Dr. Jhaveri!

Doctor Jhaveri and staff ROCK! Straightforward and honest -thank you!

Very efficient and good experience

Very good

I am a health care executive with 54 years of experience managing hospitals, outpatient centers and Drs. offices. My visit today set a new bar for excellence! Efficient, great team, kind, knowledgable. Top-Notch!

my experience was ok. Dr. Chexal is clearly very capable but could use a little help with her bedside manner. I was unaware that having laser surgery on the day of my first appointment was even a possibility. She presented it as a strong recommendation without a discussion of any kind. When it was over, I was still blind in one eye and they were hurrying me out of the chair. Not a great patient care experience. I had trouble driving home because I was wearing glasses and it was so bright I couldn't get the horrible sunglasses to work.

I’m very impressed with the way I’m treate D There appears to be some positive results

Everyone is helpful and you do not have a long time waiting to see the Doctor.

Very positive experience. Seen on time and doctor and staff were all professional, informative, and friendly.

quick, friendly staff, knowledgeable doctor who takes the time to be sure I understand what he sees

The staff and the Doctor were pro, knowledgeable and courteous.

Staff was professional and friendly. Doctor takes his time and checks all aspects of your problems

A very quick and efficient visit. Staff is friendly, respectful. Exams very thorough and precise.

Dr Jonna is very helpful and fully explained the exam process and details of my eye examination. He has been very thorough in determining the best options to support my eye health. I am happy to have such a doctor. Thanks Garry Patterson

Good

Dr. Jhaveri is very patient, knowledgeable and professional . Definitely will recommend him to anyone who has a need.

Good

Had a complete understanding of my concerns and fears of a retina problem. Handled it with kindness and and gave me the assurance it wasn't as difficult as I presumed.

Good

I am very satisfied with my Doctor

Dr. Chexal and all of the staff were very professional and efficient.

Timely, caring, and professional. Thank you!

Very pleasant experience. His front office is helpful with our insurance and are very friendly.

I was seen promptly. The tech was polite and efficient. I was kept waiting to see my doctor. Dr Chexal was friendly and informative putting to rest any concern I had about my eyes and the continuing use of Rx.

great provider

Nice people

Excellent quality care.

Got myself dilated, photoelectric and examined and the doctor described what he saw based on the photos and exam and asked to see my for follow up in 3-4 months.

Always a great experience being seen by Dr. Jonna! Gentle and explains procedures and options for treatment well.

Dr. Jhaveri was thorough and cordial. I feel I’m in very competent and concerned hands.

The staff and doctors are great and I appreciate their experience but the appointment did feel extremely rushed, which is stressful when you’ve having so much testing done at once. Also there was a medical student in training invited into the room which is fine, but the doctor was talking to him more than me before I spoke up that it made me feel uncomfortable. It just wasn’t the greatest bedside manner. Hope this feedback helps them improve the experience for other patients who aren’t comfortable with that situation.

He described and explained every steps.

Dr Chexal is an amazing retina specialist. Very professional and very capable. I wouldn’t trust anyone else with my eyesight. Highly recommended!

Great

Dr Jonna is a great Dr. He is extremely knowledgeable and is always ready to answer my questions, as well as involve me in any decisions regarding my care. I very much appreciate his expertise and am pleased I was referred to him!

Excellent care these past five years!

Dr. Jonna is very kind, patient, and professional. He has worked on both of my eyes and has saved my sight. I highly recommend him. The whole staff at RCA is great. Very knowledgeable and professional.

A same day appointment and immediate resolution of my vision issues. Thanks Dr. Jonna

Dr Jhaveri was very thorough in both his examination and his explanation of findings. Although I have several different vision issues, he didn’t make me feel alarmed and mapped out a plan for future care.

Prompt, professional

No I will not.

Very Professional with a Friendly and Helpful Staff!

A little more detail as to what was causing my problem. Was it the dislocation of lens’s that was causing clouding of eye or was it the high pressure or was the dislocation causing the high pressure or maybe something else? I did have bad sinus problem which I understand can cause visual problems.

Efficient. Polite. On time with appointment

So happy I made the decision to start seeing Dr. Jonna. He is thorough and explains everything so that I can understand my treatment plan.

Dr Jonna is very good and helpful

Dr Jhaveri explain to me that my eyes had not been burnt and that was good to know and he also listened to me when I told him that my eyes was burning and it was changing my vision with the eye drops that I was currently on and he changed those I'm glad to be a client of doctor Jhaveri.

I was in out for my appointment fast but service was great and covered all issues .

Courteous and responsive

Always great personalities and concerned for patientt's Health.

Everyone from front desk thru Dr Jhaveri was so efficient, I was in and out in record time.

My total experience has been great

El Dr. Jonna es muy amable y profesional. Gracias a el y a todo el equipo.

Dr. Jhaveri and his staff are exceptionally thorough and caring.

Great care

Friendly Professional good service greeted me very nice took good care of me treated my needs.

Dr Chexal and her staff are excellent.

Dr Jonna is incredible knowledge on his area and also knows how to treat his patients. He personally check your optical system (eyes) while his assistant write his notes. I also learned that he speaks Spanish fluently. I recommend him to all my friends and family.

Dr Jhaveri always takes time with patient, and always has a great bedside manor with his patient. I would highly recommend him to anyone that needs a Retina Specialist.

I am very pleased to be included in the eye study and have found everyone to be very pleasant and professional. It has been a good experience.

Very well managed. Appointments are timely. Doctor explains very well the approach to treatments & transparent with the patients. I would definitely recommend this place.

Thorough. Very nice. Feel confident

As always, very professional and patiently answers my questions or concerns.

Staff and doctors are super courteous and do their best to make you feel comfortable

Dr. Jonna and his staff are very caring and professional.

From the minute you check in you are made to feel at ease and comfortable, everyone is always positive and upbeat. The facility is squeaky clean and the staff is very professional, always willing and able to answer questions. Dr. Jhaveri is very open about my condition and advises on any changes that have occurred since my last visit. The treatment I receive is quick and for the most part painless and I have full trust and confidence in Dr. Jhaveri's ability to perform it.

Overall, I had a great and positive experience at the Medical Parkway location. The process was quick, and everyone walked step-by-step what they were doing which made me feel comfortable and relieved knowing that they knew what they were doing. Furthermore, Dr Chexal was very helpful and informative when it came to my condition. She was able to diagnose and present more information regarding further steps. Would recommend.

I have been seeing Dr. Jhaveri for several years and am very satisfied with his services. Also, he has the nicest and well informed staff.

Dr. CHEXAL saved the eyesight in my right eye. She is friendly & personable.

Everyone was very nice. They treated me well. This was my first time and I was impressed on how friendly everyone was. Dr Jhavery explained very well and he took his time with me. Thanks

Dr. Jonna was amazing with my husband. He explained everything to me to where I understood. His assistant was great also

Dr. Explained it to me good

He listens, explained in a fashion I could understand, calmed my fears, and didn’t rush to surgery even though he very well could have. I’ll wait a week if no change then he will fix. I like that better & if something changes he would get me in right away. I like the wait. He made feel good with his decision.

Very professional, friendly, efficient and highly knowledgeable. I had an eye infection that could have taken my eyesight but due to their care and urgency it was totally saved.

Dr. Chexal and the staff are always thorough, caring and courteous!

Very positive. Everyone actually acknowledged me. Some places are so into a routine of checking you in, they barely look up let alone say something pleasant. the doctor and her assistant were attentive and professional.

My experience was very positive. The Dr. And his assistants were very ptofessional and I was treated kindly and respectfully.

very good attention, excellent doctor. I really liked that the attention was in Spanish.

Everyone very polite and answered any questions I had

As always pleasant & highly satisfied!

Good

Very friendly and professional

Very caring and smart doctor. Would highly recommend.

Good

Staff was professional, competent, and courteous. Dr. Jhaveri took the time to carefully diagnose my condition, explain why I had that condition, the available treatment, possible future treatments, and preventive care. He also stays current with the studies related to his profession. I did not have a long wait time either.

Great service great people great doctor Jonah will be back

Very good.

The best, Dr. Jonna is very through, professional and friendly!

Service was good

Everyone was so professional, polite, and informative.

People were great doctor was awesome

Great experience! Give 10 stars These people are pros. I'll be returning again bc trust them.

Friendly staff. Excellent care from Dr Jhaveri.

Very professional, efficient, and very helpful explaining different conditions. The thing I appreciated the most was the willingness to spend the time to address all my concerns

Very professional

Everyone was very helpful, friendly and efficient.

Very busy but excellent care

Good

Dr Chexal was very knowledgeable, personal and professional. She took the time to explain and show us everything. She has a very smooth running office. I would definitely recommend her to others.

Exam and treatment done professionally.

Great staff

The checkin was easy and the staff pleasant. The lady administering the testing seemed very knowledgeable and proficient. Dr. Jhaveri was professional and took time to thoroughly explain test results and diagnosis. Questions were welcomed.

Staff and Dr. Juna is very cooperative and has great customer service.

Dr. Chexal was very thorough and informative with my condition. She asked all the questions and really wanted to understand more about my sight. She’s very kind and gentle as well

Another good visit

Everyone is always caring and efficient. Staff makes you feel comfortable all the time. They rescheduled me no problem for later same day when I misremembered the appointment time. Chirag Jhaveri has great "bedside manner" even though he's obviously moving very fast among patients in the office. Explains everything. Answers all questions.

Excellent service.

Great experience. Keeps on schedule and very informative regarding diagnosis. Willing to take time to answer my questions.