The experience at the Round Rock location was great. All staff was communicative, helpful and knowledgeable (i.e. I appreciated being told that there was a holdup in checking my insurance situation, for example).
The staff who administered vision and eye tests, as well as took the retina scans were efficient, answered questions, and friendly.
Dr. Chexal herself was great. She clearly followed a systematic approach in diagnosing, guiding our dialogue to elicit the information necessary to assess my condition. She appeared very thorough (as far as a non-professional can judge that), and I especially appreciated her paying close attention to my adding information I thought relevant, but hadn't been asked to provide.
I left with a clear diagnosis, a clear understanding of treatment approach, and feeling a whole lot better than when I arrived. Thank you!
Patrick S. | Jul 24, 2024
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